This Refund & Cancellation Policy applies to all products, browser extensions, subscriptions, and services provided by VoxyCure Infotech, including Meesho Supplier Autofill, Meesho Seller Analytics, Ecommerce Image Downloader, and any future software or digital services.
1. Digital Products
Our products are digital software and browser extensions that become accessible immediately after purchase. Due to the nature of digital products, refunds are generally not available once access has been granted.
2. Subscription Cancellation
You may cancel your subscription at any time. Cancellation prevents future renewals but does not automatically generate a refund for the current billing period.
You will continue to have access to your subscription until the end of your active billing period unless otherwise specified.
3. Refund Eligibility
Refund requests may be considered only in exceptional circumstances, including:
- Duplicate payments.
- Accidental multiple charges.
- Technical issues that prevent access to the purchased service and cannot be resolved by our support team.
Refund requests are reviewed individually and are not guaranteed.
4. Non-Refundable Situations
- Change of mind after purchase.
- Failure to use the purchased subscription.
- Compatibility issues caused by third-party websites or browser updates beyond our control.
- Account suspension due to violation of our Terms & Conditions.
5. Processing Time
If a refund is approved, it will generally be processed using the original payment method. Processing times depend on your payment provider or bank.
6. Contact Support
If you experience any payment, billing, or technical issues, please contact our support team before requesting a refund. We will make reasonable efforts to resolve the issue as quickly as possible.
- Email: support@voxycureinfotech.com
- Phone: +91 8160050454